Returns
Get help with a return enquiry or an issue with your order.
Opened sofa returns
For hygiene reasons, Nesto does not accept change-of-mind returns once a sofa’s box has been opened. Manufacturing defects remain covered by the 90-day limited warranty.
Ask about a return
Contact Nesto about your specific order before sending an item back. Include your order number, product name and the reason for your request.
If there is a product issue
Send a description of the issue with clear photos or a short video so the Nesto team can assess it. Keep your order details available when contacting us.
Any questions?
Contact our Nesto team. We’re happy to help you find the right fit for your home.